Shipping policy

SHIPPING POLICY

TREND SHOPPY

Website: www.trendshoppy.com
Operated By: EXPASSIA GLOBAL
Effective Date: November 12, 2026

1. Introduction

At TREND SHOPPY, we strive to deliver your orders safely and efficiently. We provide shipping services across India, subject to courier partner availability and delivery PIN code serviceability.

By placing an order on our website, you agree to the terms outlined in this policy.

2. Order Processing Time

  • Orders are generally processed within 1–3 business days after successful order placement.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • Processing times may vary during promotional campaigns, peak shopping seasons, or unforeseen circumstances.

  • Customers will receive an order confirmation after successfully placing an order.

3. Shipping and Delivery Time

We aim to deliver orders across India within the following estimated timelines:

  • Standard Delivery: 4–8 business days.

  • Remote and non-serviceable or difficult-to-reach locations: Delivery may take longer, depending on courier availability.

Delivery timelines are estimates and may vary depending on the delivery PIN code, courier partner, weather conditions, public holidays, and other logistical circumstances.

4. Shipping Charges

  • Applicable shipping charges will be displayed during checkout before the order is confirmed.

  • Free shipping may be offered on selected products or promotional campaigns.

  • Any applicable shipping charges will be communicated clearly before purchase.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared through SMS, email, or WhatsApp, depending on availability.

Customers can use the tracking information to follow their shipment status until delivery.

6. Cash on Delivery (COD)

TREND SHOPPY may offer Cash on Delivery (COD) for eligible products and delivery locations across India.

  • COD availability depends on courier service and delivery PIN code.

  • Customers must provide a valid phone number and complete delivery address.

  • The applicable order amount must be paid at the time of delivery.

  • Repeated fraudulent orders or intentional delivery refusals may result in restrictions on future COD availability, subject to applicable law.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details during checkout.

If a delivery attempt fails, the courier partner may make additional delivery attempts according to its policies.

If an order is returned to the sender, customers may contact our support team for assistance with reshipping or refunds, as applicable.

8. Delayed or Lost Shipments

Although we work with reliable logistics partners, unforeseen delays may occasionally occur.

If your order has not arrived within the estimated delivery period, please contact our customer support team with your Order ID.

We will coordinate with the courier partner to investigate the shipment and assist you with an appropriate resolution.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery.

  • Provide your Order ID.

  • Share clear photographs or an unboxing video, if requested.

  • Do not discard the original packaging until the issue is resolved.

Eligible cases will be handled in accordance with our Return & Refund Policy.

10. Shipping Coverage

TREND SHOPPY aims to deliver products across India, subject to courier partner serviceability.

Orders to locations where courier services are unavailable may not be accepted or fulfilled.

International shipping is currently not offered unless specifically announced on our website.

11. Contact Information

For shipping-related questions, delivery updates, or assistance, please contact us:

Brand Name: TREND SHOPPY
Legal Business Name: EXPASSIA GLOBAL

Website: www.trendshoppy.com

Business Address:
EXPASSIA GLOBAL,#1101, Palliparambil Building,
Olikuzhi, Kakkanad – 682030,
Kochi, Kerala, India.

Phone: +91 98958 78918

Email: trendshoppyglobal@gmail.com

We appreciate your trust in TREND SHOPPY and thank you for shopping with us.

Last Updated: November 12, 2026