FAQs

1. What is Trendshoppy?

Trendshoppy is an online store offering a curated collection of fashion, lifestyle products, accessories, and innovative gadgets—all designed to keep you stylish and up-to-date with the latest trends.

2. Do you ship internationally?

Currently, we only ship within India. We are working on expanding our reach globally—stay tuned for updates!

3. How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery time varies depending on your location, but most orders arrive within 4–7 business days.

4. How can I track my order?

Once your order has shipped, you will receive a tracking link via email or SMS. You can use this link to monitor your delivery in real time.

5. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular wallets such as Paytm, PhonePe, and Google Pay.

6. Can I modify or cancel my order?

You can modify or cancel your order within 12 hours of placing it. Please contact our support team as soon as possible for assistance.

7. What is your return policy?

We offer a 7-day return policy on most products. Items must be unused, in their original packaging, and returned with a valid reason. Please check our Return Policy page for detailed guidelines.

8. What should I do if I receive a damaged or wrong product?

We’re sorry for the inconvenience! Please contact our customer support within 48 hours of delivery with photos of the product and packaging. We will arrange for a replacement or refund.

9. How can I contact customer service?

You can reach us via email at support@trendshoppy.com or through our contact form on the website. Our team is available Monday to Saturday, 10 AM – 6 PM IST.